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Open AI's Impact on Education

Key Points

  • The episode explores how open‑AI concepts are reshaping industries, especially education, by making learning more accessible, personalized, and aligned with modern job market demands.
  • AI is driving a surge in demand for new skills, opening pathways for diverse talent and enabling people from varied backgrounds to pursue roles they previously might not have considered.
  • Both guests stress a human‑centered, ethical approach to AI, arguing that technology must be guided by inclusive values to benefit teachers, students, and the broader workforce.
  • Justina Nixon shares her path from being one of the few Black women in mechanical engineering to becoming IBM’s first Chief Impact Officer, using her engineering mindset to transform traditional philanthropy into tech‑driven social‑impact solutions (e.g., leveraging 4G/5G for disadvantaged communities).
  • April Dawson, an associate dean of technology and innovation, adds perspective on how AI is already influencing curricula and legal education, reinforcing the need for educators to embrace AI responsibly.

Full Transcript

# Open AI's Impact on Education **Source:** [https://www.youtube.com/watch?v=2Yvwua9RHIM](https://www.youtube.com/watch?v=2Yvwua9RHIM) **Duration:** 00:41:56 ## Summary - The episode explores how open‑AI concepts are reshaping industries, especially education, by making learning more accessible, personalized, and aligned with modern job market demands. - AI is driving a surge in demand for new skills, opening pathways for diverse talent and enabling people from varied backgrounds to pursue roles they previously might not have considered. - Both guests stress a human‑centered, ethical approach to AI, arguing that technology must be guided by inclusive values to benefit teachers, students, and the broader workforce. - Justina Nixon shares her path from being one of the few Black women in mechanical engineering to becoming IBM’s first Chief Impact Officer, using her engineering mindset to transform traditional philanthropy into tech‑driven social‑impact solutions (e.g., leveraging 4G/5G for disadvantaged communities). - April Dawson, an associate dean of technology and innovation, adds perspective on how AI is already influencing curricula and legal education, reinforcing the need for educators to embrace AI responsibly. ## Sections - [00:00:00](https://www.youtube.com/watch?v=2Yvwua9RHIM&t=0s) **Open AI Transforming Education** - In this episode, IBM leaders discuss how openness in artificial intelligence is reshaping education and the workforce, creating new skill demands, expanding opportunities for diverse talent, and emphasizing ethical, human‑centered implementation. ## Full Transcript
0:04hello hello welcome to Smart talks with 0:06IBM a podcast from Pushkin Industries 0:09iHeart radio and IBM I'm Malcolm 0:12Gladwell this season we're diving back 0:14into the world of artificial 0:15intelligence but with a focus on the 0:18powerful concept of open its 0:21possibilities implications and 0:23misconceptions we'll look at openness 0:25from a variety of angles and explore how 0:28the concept is already reshaping 0:30Industries ways of doing business and 0:32our very notion of what's possible on 0:35today's episode Dr Lorie Santos sat down 0:38with two women at the Forefront of AI in 0:41education Justina Nixon santiel is vice 0:45president and chief impact officer of 0:48IBM corporate social responsibility and 0:51April Dawson is an associate dean of 0:53technology and Innovation and professor 0:55of law at North Carolina Central 0:58University School of Law 1:00together they explore the transformative 1:02impact of AI on education and the 1:05workforce as technology rapidly evolves 1:09Industries are being reshaped and the 1:11demand for new skills is at an all-time 1:14high this is opening up opportunities 1:17for diverse Talent enabling individuals 1:19from various backgrounds to excel in 1:21roles they might not have previously 1:24considered they also address the ethical 1:26considerations of AI emphasizing the 1:29importance of maintaining a human 1:31centered approach whether you're a 1:34teacher a student or someone interested 1:36in the future of work it's essential to 1:38embrace the role of AI in the education 1:41landscape AI is not only changing the 1:44way we work but also how we learn making 1:47education more accessible personalized 1:50and aligned with the demands of the 1:52modern job 1:53[Music] 1:57market Justin and April so great to meet 2:00both of you I'm so excited for this 2:02conversation thank you for having me and 2:05thank you for having me Justina to start 2:08could you share some insights on your 2:09journey to becoming IBM's Chief impact 2:12officer and how your background in 2:13engineering shapes your approach to 2:15corporate social responsibility so I've 2:17had an interesting Journey I'm an 2:19immigrant I was one of the only black 2:22women who graduated from my schools 2:24mechanical engineering program many many 2:26years ago I started my engineering 2:29career at a nuclear facility that's 2:30around 45 miles outside of Buffalo New 2:33York and eventually worked for one of 2:35the largest telecommunications companies 2:37in the world in engineering marketing 2:39and eventually incorporate social 2:41responsibility I was hired to lead the 2:43organization away from traditional 2:45philanthropy to creating platforms and 2:48solutions that leveraged 4G and 5G 2:51Technologies to positively impact 2:53disadvantaged communities and that has 2:56what has led me to the work that I do at 2:58IBM today I have the honor of being the 3:01company's first Chief impact officer and 3:03it's such a privilege and a 3:05responsibility to be at IBM which has 3:08such a huge history in sustainability in 3:12Social and in the ethical space as well 3:15when I consider how my background in 3:17engineering ties into the work that I do 3:20I actually think Engineers are very 3:23skilled at analyzing data and at 3:27Innovative problem solving the other 3:29thing where there's a lot of alignment 3:31with my engineering background is really 3:34around how do I think about using 3:36technology to solve some of the biggest 3:38issues that we have in society and I get 3:41very excited about innovating and 3:44creating and leveraging Technologies 3:46like Ai and hybrid Cloud to really bring 3:49those into the work that we do and to 3:51solve some of those big challenges that 3:53we have in society today around 3:55sustainability and education that's 3:57fabulous April tell me about your path 3:59to becoming associate dean of technology 4:01and Innovation as well as a professorin 4:03law so I am a child of an educator 4:08actually Educators both my parents are 4:10Educators I went to high school where my 4:12mom taught and it was in the 80s and it 4:15was during that time period when 4:17teachers were given Apple Computers so 4:20they were brand new my mom brought one 4:22home I started you know playing with it 4:24and I just kind of fell in love with the 4:26technology I received my undergraduate 4:28degree in computer science science 4:30because of that early exposure I went to 4:32Bennett College here in Greensboro North 4:35Carolina it's an HBCU a historically 4:38black college in University I was a 4:41programmer after graduating from Bennett 4:44and I've always loved technology but I 4:46also had a love for the law so after 4:49being a programmer for a couple of years 4:51I decided to go to law school and even 4:54as a lawyer I leveraged technology in my 4:57private practice when I decided to begin 5:00teaching almost 20 years ago I would ask 5:03myself how could I leverage the 5:05technology to enhance my teaching to 5:08help the students better understand the 5:10material and so when our Dean at the 5:14time brownie Lewis when she was able to 5:17facilitate a $5 million Grant to North 5:19Carolina Central University School of 5:21Law we created the technology law and 5:25policy Center and she asked me if I 5:27would be interested in serving as the 5:29inaugural associate dean of technology 5:31and Innovation so suffice it to say I'm 5:34in my dream job I'm able to combine my 5:37love of Technology my love of law my 5:40love of education and so it's really an 5:43exciting time to be in a position like I 5:46have I love that April what inspired you 5:48to integrate Ai and Technology into your 5:50law 5:51curriculum it's interesting as I 5:54mentioned before I've always used it 5:57personally as an educator but the 6:00thought of teaching a class that really 6:03kind of focused on technology and the 6:05legal implications of that really 6:08occurred because uh Ray Thomas who was 6:11an IP lawyer and worked at IBM at the 6:13time in 2020 so around the pandemic he 6:16encouraged us to take advantage of the 6:18IBM skills build training program the 6:21Train the trainer program so really not 6:24until that time period did I even really 6:27even think about teaching a tech Focus 6:30legal class and during that time period 6:33a couple of my other colleagues and I we 6:35did the Train the trainer blockchain 6:37course I did the data science course and 6:40then that next summer we team taught the 6:43blockchain for lawyers class which we 6:45designed and then I taught a data 6:47science for lawyers class and so that 6:51was you know really kind of the first 6:53iteration of us really being intentional 6:55about teaching technology and law and 6:58then one of my other colleagues Dr sabon 7:01Grady she is a professor at the school 7:04of library and information Sciences here 7:06at nccu she reached out to me and said 7:09would you be interesting in teaching a 7:11joint AI in the law class that would 7:14include her master's of information 7:16science students and my law students so 7:18it's a wonderful interdisciplinary class 7:21where you have Master's students and law 7:23students and we talk about the 7:25foundations of AI we talk about the 7:27legal implications of policy 7:29implications and so really you know this 7:32kind of all started because of the 7:35resources that IBM have made available 7:37to 7:38ntcu that's so cool and that class 7:41sounds amazing I wish I could like drop 7:42out of being a professor and attend this 7:44class it sounds awesome and so this is a 7:47question for both of you in this age of 7:48AI and open technology does the role of 7:50Education change are we kind of in a 7:52different spot with what education 7:54should be doing now when I look at the 7:57role of Education today from the 7:59corporate point of view I think it does 8:02change I was having a discussion earlier 8:04today with some members of my team and 8:07we were discussing early professional 8:11hires so people would want to hire right 8:13out of college and one of the first 8:16things that I shared was some of the 8:19tasks that they would have done 8:21previously will be automated we will be 8:23using AI for those basic tasks that in 8:27the past would have hired an inter turn 8:30or a recent college graduate to do and 8:34it's so critical now that we look at 8:37higher level types of tasks that we'll 8:40need college graduates to do and I can 8:42foresee in the future hiring someone 8:45from college who does not have at least 8:48a basic understanding of AI there will 8:51be some roles where they will have to 8:53have an advanced understanding 8:54especially if they're in an engineering 8:56role or computer science role but across 9:00the board they will need to understand 9:02AI so when I think about the way that 9:04education is changing whether you're a 9:07college student whether you are an adult 9:09professional you will need to be a 9:12lifelong learner and you will need to 9:14understand how to continuously upskill 9:17and res skill yourself to be able to 9:20understand Technologies like AI because 9:22of the rapid acceleration of these types 9:24of Technologies and I think that's very 9:26important I think everyone has to be 9:28prepared if they're not doing it today 9:30to upskill and res skill themselves and 9:33I can't foresee any roles in the future 9:36where candidates will not need to have a 9:39very basic understanding of AI or even 9:42Advanced understanding of 9:44AI That's great April let me ask you a 9:46slightly different version of the 9:47question what is the significance of AI 9:49for students and young professionals 9:51today when we think about the disruption 9:54that Genai especially has caused within 9:56the legal profession students have to be 9:59more Adept when it comes to feeling 10:02comfortable being uncomfortable and 10:04learning something new the other thing 10:07that I would just kind of emphasize from 10:08an educational standpoint is this also 10:11means that Educators have to approach 10:14teaching differently you know I've been 10:16teaching for going on 20 years and 10:21things are kind of being turned on their 10:22head somewhat right and I have had to 10:27upskill and res skill we can't teach 10:30that what we don't know we can't monitor 10:32that what we don't know just as the 10:34students have to understand generative 10:36AI the Educators have to understand it 10:38as well yeah this is something I felt in 10:40the classroom myself as a psychology 10:42Professor right is that I'm realizing 10:45how much I need to kind of go back to 10:47school and learn about all these AI 10:49tools not just so I can teach it but 10:51just so I can understand how my students 10:52are using these things right but also to 10:54figure out how I can enhance the 10:56educational experience of my own 10:57students in Psychology right by giving 10:59them access to these tools and so April 11:02I'm curious in your experience how does 11:03AI actually enhance the educational 11:06experience for your law students and I'm 11:07curious if you could give an example of 11:09the type of thing you do in your 11:10classroom yes so one of the things that 11:13I I tell my students is you got to get 11:16your hands dirty you can't understand 11:18these tools if you don't kind of dig in 11:20and just see how they work so one giving 11:23them permission and encouraging them to 11:26do it in terms of how they might be able 11:28to 11:30use these tools to help them learn 11:32better I encourage them to as they're 11:34wrestling maybe with Concepts that are 11:38confusing they haven't completely 11:39wrapped their heads around it and when 11:41we think about large language models 11:43these tools are really helpful in that 11:45sense right if there's a passage in the 11:48book and you're not quite following it 11:50or there's a a case right and you need 11:53some assistance in breaking it down 11:56running that information through a large 11:58language model and then ask asking 11:59questions about it can be really 12:01beneficial also in the law score the 12:03legal context large language models are 12:06really helpful for that as well but one 12:08thing I do caution my students is that 12:11any understanding that you think you 12:12have gained through the use of these 12:14tools you need to Circle back to your 12:17professor and make sure that your 12:18understanding is correct I love that and 12:21I I've seen the importance of that in my 12:23own classroom too you mentioned so many 12:25of the things that these tools are great 12:26at but I think another thing that AI in 12:28the classroom can help us with is 12:29democratizing the classroom and so 12:32Justina I'm curious in what ways do you 12:34think integrating AI into education is 12:36help us going to bridge these gaps and 12:38actually democratize access to education 12:40even more yeah I think it's going to 12:42really make a difference in providing 12:44access to education in many different 12:47ways I want to give you an example 12:49through our IBM skills Bill program 12:51we're infusing AI technology into the 12:55platform to create a more personalized 12:57enhanced experience for Learners in 13:00every language so we are creating 13:03personalized learning Pathways we are 13:05tailoring the access to our Learners to 13:09meet their individual needs and we're 13:11also using AI to answer questions in a 13:14more timely and accurate manner if you 13:16really think about it you will need a 13:18significant staff to be able to respond 13:21quickly to questions to make sure the 13:23questions are accurate with AI we can 13:26answer questions immediately we can 13:29answer them in a more sophisticated way 13:31than we did in the past and we can also 13:33offer course recommendations and 13:35learning Pathways that meet their needs 13:38we have courses such as AI ethics and 13:41prompt writing and getting started with 13:43machine learning all the way to actually 13:46using coding to help create these large 13:49language models so when you think about 13:52the average learner that we are working 13:53with they may want just an introductory 13:56course on AI ethics or understanding how 14:00to use AI in their day-to-day work or 14:03they actually may want to understand how 14:05do you really leverage or code for large 14:08language model and I think it's 14:09important to give them all the different 14:11options and create those personalized 14:13learning Pathways for them the other 14:15thing around really democratizing 14:17opportunities to provide free access to 14:21this kind of learning and we do that 14:23again through our skills build program 14:25if you have courses that you can only 14:29pay to access then you're really not 14:31given the opportunity for everyone to 14:34advance and to learn so by leveraging AI 14:37on our platform but also providing that 14:39free access we're really helping to 14:41bridge the gap you know for Learners and 14:44make sure they can upskill and res skill 14:46themselves and help them also increase 14:48social and economic 14:50Mobility this sounds like an amazing 14:52program Justina can you describe the 14:54vision behind IBM skills build and how 14:56it's built to reach so many Learners 14:58around the world world yeah so IBM has 15:00always been committed to investing in 15:03the future of work and we've offered 15:06educational experiences for many many 15:08years and IBM skills build is a program 15:13again it's free it's open anyone can 15:15access it but it's really around getting 15:18access to the right technical skills and 15:20workplace learning skills so that you 15:23could be prepared for a career in 15:26technology but in any industry and any 15:29field we know now that understanding 15:32technology understanding AI or cyber 15:34security or any of those Tech topics are 15:37needed whether you're working in a tech 15:40company or whether you're working in 15:42retail or illegal or any of these 15:44different Industries so we want to make 15:46sure we could provide that access to 15:47Learners in 2021 we launched a global 15:51commitment to skill 30 million people by 15:532030 and we are making significant 15:56progress against that goal just last 15:58year we reported that we skilled 11.5 16:01million Learners around the world and 16:04these are Learners that enrolled in IBM 16:06courses including accessing our platform 16:09IBM skills build and it's really the 16:12Cornerstone of our education work at IBM 16:16we really focus on scaling our work 16:18through Partnerships so we partner with 16:21historically black colleges and 16:23universities and that's how of course we 16:25got the chance to meet April we partner 16:28with nonprofit organizations across the 16:30globe we also partner with governments 16:32to make sure we provide that free access 16:35to the communities that are aligned with 16:37their National agenda around Skilling 16:39and those communities that are most in 16:41need it's really important that we scale 16:45the program through those Premier 16:47Partnerships so that's extremely 16:49important to us the vision behind IBM 16:52skills build is truly inspiring in a 16:55world where technology is changing every 16:57industry having access to these crucial 17:00skills is more important than ever this 17:03initiative is breaking down barriers and 17:05ensuring that people from all walks of 17:07life can participate in the future of 17:10work in order to effectively scale a 17:13platform the Strategic collaborations 17:15with educational institutions nonprofits 17:18and governments are key it's clear that 17:21IBM is deeply invested in creating 17:24longlasting change in communities around 17:27the world this approach will strengthen 17:29the workforce globally helping to bridge 17:32the digital divide and create more 17:34Equitable opportunities in the tech 17:37space so now we're shifting gears to 17:39think a little bit about the real world 17:41insights Justina what can you tell us 17:43about the skills first movement this 17:45seems to be an open approach to 17:47attracting top talent what are you 17:48hearing from students and partners yeah 17:51so IBM has been leading the skills first 17:54movement for quite some time and one of 17:56the things that we realized and we 17:58actually tested this out is that you 18:01don't always need a four-year degree to 18:04be successful at a tech job so when we 18:07looked at the job postings that we had 18:10we decided to make a commitment to have 18:12at least 50% of our job postings not 18:16requiring a 4-year degree and when we 18:19started hiring people without a 4-year 18:22degree in certain roles we realized that 18:25they were as successful as those with a 18:28La year degree now this doesn't work 18:30across the board but this is really a 18:32way to get access to what I consider to 18:35be untapped talent that are skilled in 18:38different ways maybe they've had some 18:40experiences already maybe they have a 18:43different set of Badges and certificates 18:45or other credentials that can support 18:47them getting access to some of the roles 18:50that are offered by companies so this is 18:52really a way to help address the 18:55opportunity Gap and provide a pathway 18:58for 18:59Talent what impact do you think AI has 19:02had on global learning standards broadly 19:04so far I think from the perspective of a 19:07law student realizing that this little 19:09Universe in which we kind of thought we 19:11might operate has expanded when we think 19:14about Ai and we think about the 19:16implications of AI it goes far beyond 19:19our State national I mean you have to 19:21have an understanding of what's going on 19:24in other countries so even when we're 19:26thinking about the regulation of AI and 19:28the governance of AI and policies 19:30surrounding AI it means you have to be 19:33open to learning about what's happening 19:36in other countries where AI is 19:38disrupting those spaces as well so again 19:41I think it really underscores for our 19:44law students how you have to see 19:46yourself as part of a larger team 19:49lawyers don't work in isolation and it's 19:51really good that law students are 19:54recognizing that while they're still in 19:56school so it really seems like these 19:58Technologies are kind of changing the 20:00learning experience in law by making 20:02kind of broader and maybe more Global 20:04Justina can you share an example of how 20:06IBM skills build has made a significant 20:08difference in other kinds of learning 20:10Journeys yeah absolutely I mean this is 20:12one of the most rewarding parts of my 20:14job what I get excited about is when I 20:16travel and I meet with students who have 20:19been a part of IBM skills build and they 20:22have been able to use the learning the 20:24certificates the opportunities that 20:27we've provided them around mentorship as 20:29well to be able to move into a better 20:31paying job or a new job that they did 20:34not have the opportunity previously we 20:37had one of our Learners his name was 20:39Oscar and he arrived in California from 20:42Mexico when he was around 5 years old 20:44and he worked and he attended College 20:46full-time but during his last semester 20:49he was introduced to the IBM skills Bill 20:52program through the Hispanic Heritage 20:54Foundation one of our partners and 20:56through the career assessment tool of 20:59the program he identified areas where he 21:01could Excel and IT allowed him to dig 21:04deeper into learning paths that match 21:06his interest and his skills so he 21:08started taking courses such as AI 21:10fundamentals he earned credentials and 21:13he was able to get a better role when he 21:16graduated from college so we have so 21:19many beneficiaries of the program who 21:21have been able to access the training 21:23also access the mentorship that we 21:25provide through the program and able to 21:28give get a better paying on new job 21:30because of it that's fabulous April I 21:33know your students have used IBM skills 21:35build can you give us an example of how 21:37it's made an important impact on a 21:38student's Journey yes absolutely so I 21:41mentioned that we taught a blockchain 21:44for lawyers class and one of the 21:47students had a big interest in in 21:50blockchain cryptocurrency he actually 21:52also had a master's in information 21:55science and so he was a dual degree 21:57student he was o in my AI in the law 22:00class so he not only got the blockchain 22:02certificate he got the AI Foundation 22:05certificate he want up being the 22:07editor-in chief of the Law Journal and 22:09he is a legal Tech lawyer and so this 22:12kind of goes back to what Justina was 22:14saying about making sure that the talent 22:17that's there has access to the resources 22:19it really does make a big difference in 22:21so many of our students lives that's 22:24such an inspiring story Justina I'm 22:26curious what impact skills build has had 22:28on the communities you work with maybe 22:30even Beyond just students yeah so it has 22:34had a tremendous impact in our 22:36communities I think one of the big 22:38things about digital skills and 22:41upskilling and reskilling is not just in 22:45certain areas for example I mentioned 22:47the story of Oscar who was graduating 22:50from college got access to skills build 22:52it helped him get a better paying job 22:55but we have programs in sustainability 22:57as well we are working with farmers in 23:00the middle of Texas and we are providing 23:03access to skills build as well so that 23:05they can use the technology and 23:08understand the technology that we are 23:10bringing to them through our 23:11sustainability accelerator program and 23:13what's so interesting about this is we 23:16need to upskill and res skill them as 23:18well right so if you think about certain 23:20jobs where you just need to better 23:22understand the data or the technology 23:24our Partnerships with nonprofits to be 23:26able to bring it to people in different 23:28fields and sustainability is one that we 23:31focus on as well that has been inspiring 23:34to me we also have programs where we 23:36focus on girls especially in India and 23:39make sure we're giving them access to 23:41this kind of training and mentorship 23:43again to make them competitive in the 23:46marketplace to make sure that they have 23:48an opportunity at a good paying job and 23:50that they could be independent so our 23:53Global Partners work with us on 23:56leveraging skills build curating it in a 23:59way that makes sense for their 24:01communities that they want to impact and 24:03we focus on women who have left the 24:05workforce and they want to return we 24:08focus on Veterans we focus on black 24:11communities in the US Or Hispanic 24:12communities so we really look at those 24:15really great Global Partnerships and 24:17make sure we are bringing in people who 24:20would have been otherwise left out of 24:22the tech field and giving them the 24:24opportunity to resk and upskill 24:26themselves and helping them throughout 24:28Partnerships connect to good paying jobs 24:30as well so so far we've been focused on 24:33students and their learning but now I 24:35want to turn to both of your learning 24:37I'm curious what are some challenges 24:39that you've faced in your careers and 24:41how have you overcome them yeah sure so 24:44one of the things that I quickly found 24:46out was that law school was not as I 24:49envisioned you kind of go in you think 24:51it's one thing it's another the 24:53curriculum can be very surprising it's 24:55not like the undergraduate curriculum 24:58and I just had to kind of reach out and 25:01develop mentors and I was very lucky in 25:06that I had a number of individuals who 25:09provided me with you know a tremendous 25:11amount of support and I think that's one 25:13of the reasons why I love teaching so 25:15much is to be able to support the 25:18students and just help them kind of 25:20build their community and their Network 25:22so they can Excel and then they can 25:24reach back and help others Excel as well 25:28I love that Justina same question what 25:30are some key challenges that you've 25:31faced in your career and how have you 25:33overcome them yeah I'm smiling because 25:35what April mentioned is exactly the 25:38experience I've had I was one of the 25:40only black women to graduate from my 25:43school's mechanical engineering program 25:45and when my children were very young I 25:48also stepped away from the workforce for 25:51several years to focus on them and I 25:54don't think I would be successful today 25:57without the help of mentor 25:59they're the ones that really help me to 26:01be successful to understand the 26:03corporate environment to connect me with 26:06other opportunities and I think it's 26:08important to me to make myself available 26:11to others and that's a a really big part 26:14of what I do I want to make myself and 26:17my field more representative of the work 26:19that we do and I want to make sure that 26:21I provide access to others and give 26:24others the same types of opportunities I 26:26have and that's why I do enjoy leading 26:29this type of work at IBM you're here to 26:32both of you giving back to to the 26:34students that we were back in the day 26:35it's so important Justina IBM has a goal 26:38of equipping 30 million Learners with 26:40technology skills by 2030 as part of the 26:43IBM skills builds programming why is 26:46this initiative important and how is IBM 26:48planning to exactly achieve this yeah we 26:51believe the talent Gap is one of the 26:53biggest challenges that we face in 26:55society today so AI of course is is 26:58accelerating this movement and there's 27:00more of a sense of 27:02urgency however we know that there is a 27:04significant Talent Gap and that there 27:07are many people that are disadvantaged 27:09who are not getting access to the right 27:11opportunities and that's why we made the 27:13commitment to skill 30 million people by 27:152030 and that's why we're providing free 27:18access to programs like IBM skills build 27:21with over th courses in 20 languages to 27:24make them accessible to all and to give 27:27others the chance to be successful last 27:30year we also announced a commitment to 27:32train 2 million people in AI over the 27:35next three years because again we 27:37understand the importance of AI and 27:40understanding it to be successful in any 27:44job especially an entry-level job so 27:46we're continuing to expand our AI 27:48offerings because we know that it is 27:52exacerbating the talent Gap and we know 27:55that these skills will be in demand 27:58significantly by corporations so April 28:01Justina just mentioned you know all the 28:03changes that we're seeing in AI I'm 28:05curious what role you think Educators 28:06play in terms of making students aware 28:09of all these technological and societal 28:10changes happening in their fields yeah 28:13educators are so vital and one of the 28:16things that I've noticed is that 28:17students who have not engaged with the 28:20tech have not done so either because an 28:23educator a teacher or Professor has told 28:26them not to that you know they just say 28:29you know no you can't use it or they 28:31haven't said anything at all they 28:32haven't encouraged them to to look into 28:35it to try it and we have to encourage 28:39students to become familiar with these 28:42tools for all the reasons that jusa 28:44mentioned in terms of what the workforce 28:46is demanding but also if we don't 28:49provide them with guidance then there's 28:52the real chance that they will use them 28:54inappropriately so we have to provide 28:57them with permission to dive in we have 29:01to teach them how to use these tools 29:03ethically with Integrity what are the 29:06best practices and again that kind of 29:09goes back to something I mentioned 29:10before which I speak about a lot is that 29:14it requires Educators to themselves 29:16learn about these tools and that's one 29:18of the reasons why I was so appreciative 29:21of the trainer program because again we 29:24started offering courses at the law 29:26school because these courses were 29:29provided free of charge of course to our 29:32faculty so we were able to upskill and 29:36res skill and then turn around and share 29:38that with our students so educators are 29:41are vital but I also think that we need 29:43to make sure we do a better job as a 29:46society of supporting our Educators so 29:50that they can gain the knowledge and 29:52then pay that forward to the students 29:55right because not everybody's providing 29:56the kinds of free resources says the IBM 29:58provides for teachers who really need it 30:01April in what ways has IBM skills build 30:04changed your perspective on the 30:05potential of AI in education well as far 30:09as the potential it makes it so much 30:11easier right I mean it lightens the lift 30:13for educators if I had to design the AI 30:19foundations class you know ground up 30:22there's no way I could have done that 30:24and if we're thinking about exposing 30:26students regardless of their area of 30:29study to AI or to 30:32technology those that are experts in 30:35those particular spaces they're not 30:37going to be able to build those courses 30:41so having something like IBM skills 30:43build available so that we can you know 30:46design a course around those modules 30:48that are already put together is 30:50incredibly helpful and so it means the 30:52potential of providing AI education to 30:55all students it just really increases is 30:58the possibility which is good for for 31:00all of 31:01us Justina as you think about your work 31:03at IBM how do you balance the need for 31:05technological innovation with the 31:07importance of maintaining a human- 31:09centered approach in education I really 31:11like how April touched on ethics earlier 31:15because it is so important that we 31:18continue to make sure the human is at 31:20the center of everything that we do and 31:22that we are protecting people even as we 31:25Foster Innovation with AI and the way 31:28that IBM has done that we've had 31:31reasonable policies and guard rails in 31:33place around everything that we do 31:36around AI I'm actually a part of our AI 31:38ethics board we meet on a regular basis 31:41to discuss cases to discuss technology 31:45and we actually have discussions and 31:48make decisions on what is the right 31:51thing to do and we are always 31:53considering a human- centered approach 31:55how do we make sure that we are protect 31:58in people and how do we make sure that 32:00we have their voice in every decision 32:02that we make we have three principles 32:06around trust and transparency and the 32:08first is the purpose of AI is to augment 32:12human intelligence not replace it the 32:15second is that data and insights belong 32:17to their creator so with anyone that we 32:19work with we make sure that we protect 32:22their Data Insights and it belongs to 32:24them it doesn't belong to us and then 32:27any new technology including any AI 32:30products systems platforms must be 32:33transparent and explainable so I think 32:36that's important to have those types of 32:38principles in place I'm proud to be a 32:39part of the AI ethics board making 32:41decisions around how AI is deployed and 32:45I think making sure that we continue to 32:48keep humans people at the center of 32:50every decision we make around Innovation 32:53is how we protect them so we've talked 32:55so much about all the changes that that 32:57are happening right now Justina I kind 32:59of want you to put on your like you know 33:01future prediction cap what future 33:03developments do you anticipate in the 33:04realm of open education I think that and 33:08I've been in education a very long time 33:10and I remember us talking about 33:11personalized learning maybe 10 years 15 33:15years ago and I'm not sure it ever came 33:18to fruition in the way that we imagined 33:22and we know that the teacher will always 33:25be the guide they will always be the one 33:27that's needed I don't think any 33:29technology will ever replace teachers 33:31but I think what AI can do is enhance 33:34that experience by really creating 33:37personalized learning content and 33:40experiences in the education space I 33:43think that is one of the things that I 33:44would say should be something we see in 33:47the very near future around the 33:49acceleration of AI April you've done so 33:53much elegant work teaching your students 33:54about Ai and Technology I'm curious what 33:57advice you have for other Educators and 33:59technologists looking to advocate for a 34:01skills first approach or more AI 34:03training for their students what advice 34:05would you have for them the first piece 34:07of advice that I always give is don't 34:10feel overwhelmed because you you can I 34:13mean there's a lot going on it's hard to 34:14keep up with how fast things are moving 34:17even for those of us that that love this 34:19space you don't have to do everything at 34:21once just you know baby steps and that's 34:24that's absolutely fine thank you as a 34:26professor I have to say I needed to hear 34:27that so giving myself Grace taking that 34:29one to Heart in fact I have in my 34:32PowerPoint presentation the first slide 34:34I put up is of a turtle and it says slow 34:37your roll and it's like I'm gonna be 34:39talking about a lot of things but I want 34:41you to remember this this slide just 34:42slow your roll it's okay the other thing 34:45that I encourage professors to do is to 34:48join an educator community group and 34:51there are a lot that have popped up as a 34:54result of geni and the disruption that 34:56we're seeing just in the education space 34:59and so how can we crowdsource Our advice 35:02without a doubt if you're thinking about 35:04a particular assignment and how you 35:06might use gen and crafting that 35:09assignment or incorporating it it in the 35:12assessment there is a professor out 35:14there who has either already done it or 35:17they're also thinking about it so you 35:19know let's be more collaborative and I 35:22will say that's been really wonderful 35:24for me as a law professor being able to 35:28collaborate with professors from other 35:31disciplines and the last thing that I 35:33would say you know sometimes it can be 35:36hard to convince your colleagues within 35:39your 35:40institution to be Progressive and if you 35:44can bring an outside speaker to come in 35:47and kind of just share what's going on 35:49that can oftentimes get people moving 35:52even if you within the building aren't 35:54able to get that same traction so those 35:56are kind of the three pieces of advice 35:58that I'll typically give 36:00professors so this has been a fabulous 36:02conversation but we are reaching the end 36:04of our time but before we wrap let's do 36:07a speed round ready first question April 36:111st complete this sentence in five years 36:14AI will 36:16blank in five years AI will be more 36:22fully leveraged to help lawyers better 36:26serve their clients more effic ly and 36:28will help close the access to Justice 36:32Gap nice Justina same question in five 36:36years AI will have disrupted every 36:39industry and there would have been 36:41significant advancements made in 36:43education and sustainability with the 36:45use of 36:46AI okay speedr question number two what 36:49is the number one thing that people 36:51misunderstand about AI Justina you first 36:55the number one misunderstanding about AI 36:57is that is going to destroy everyone's 36:59jobs I think that people with AI skills 37:03or understanding of AI will have some 37:05advantages in the workplace April the 37:08number one thing people misunderstand 37:11about AI is that only computer 37:14scientists or mathematicians or 37:17Engineers can understand it you can gain 37:21an understanding again through baby 37:23steps and there are so many resources 37:26available if you explore the information 37:29in bite-sized pieces you can begin to 37:31wrap your head around it okay next speed 37:34round question what advice would you 37:36give yourself 10 years ago to better 37:38prepare you for today Justina you first 37:41the advice I would give myself 10 years 37:43ago is to continue learning I always 37:47love understanding technology I always 37:50Dove deep into whether it's machine 37:52learning or 4G and 5G 37:54Technologies understanding Ai and hybrid 37:57today is something that I also enjoy 38:00doing so I would say continue learning 38:02continue diving into these Technologies 38:05continue understanding what it means for 38:07you and your future career April uh 38:11being more 38:12interdisciplinary so stay current with 38:15the evolution of computer science but 38:17also incorporate the study of data and 38:21ethics and sociology because the 38:24challenges that are posed by AI they're 38:28multifaceted and you have to have an 38:31understanding in these areas to really 38:33address the promise and the challenges 38:36of AI final speed round question how are 38:39you already using AI in your day-to-day 38:42life today April so I use it in my 38:45teaching the other way that I plan on 38:47using it in the future is surveying the 38:50students and then using the data 38:51analysis tool to help me gather that 38:54information and figure out how best to 38:58address the information that I've 38:59received from my students nice Justina 39:03yes so the way that we're using AI today 39:05is to actually analyze complex and large 39:09data sets in our sustainability work to 39:12provide insights to some of our partners 39:16on how they can increase crop yield for 39:19example or how they can deliver clean 39:22energy solutions to rural areas so we 39:25actively using it in the program 39:27programs that we have within our 39:29corporate social responsibility 39:30portfolio and also integrating it into 39:33our skills Bill 39:35platform well thank you both so much you 39:37did excellent in the speed round but it 39:39was just so fabulous to talk to you both 39:41today I think this is a time of so many 39:43exciting challenges in the field of 39:45education and it was fabulous to hear 39:47more about how Ai and IBM skills buil in 39:50so many Technologies can help us out 39:51thank you both so much for this fun 39:53conversation thank you for having us it 39:55was great yes thank you thank 39:59you what an insightful conversation with 40:02Justina and April this discussion 40:04demonstrated how technology and 40:06education can intersect to create a 40:09meaningful impact in today's educational 40:12landscape students must utilize AI in 40:14the classroom in order to prepare for 40:16the modern Workforce and Educators must 40:19use the technology including IBM skills 40:22build to train students for the 40:24complexities of tomorrow's challenges 40:28as April and Justina emphasized impact 40:30starts by centering the humans using the 40:32tool ensuring they're empowered to 40:34access adopt and Excel with the 40:37technology is just as critical as the 40:40power of the tool 40:41itself Justina and April's work is a 40:44powerful reminder that as we continue to 40:47integrate AI technology into our 40:49Educational Systems we have the 40:51opportunity to create more Equitable and 40:54accessible learning environments it's 40:57clear that the future of learning and 40:58technology is bright and the adoption of 41:01AI is crucial in shaping that 41:06future smart talks with IBM is produced 41:08by Matt Romano Joey fishr Amy Gaines 41:11McQuade and Jacob Goldstein or edited by 41:14Lydia Jean cot our Engineers are Sarah 41:17buger and Ben toay theme song by Gros 41:21scope special thanks to the8 bar and IBM 41:23teams as well as the Pushkin marketing 41:26team Smart Talk with IBM is a production 41:28of Pushkin Industries and Ruby Studio at 41:31iHeart media to find more Pushkin 41:34podcasts listen on the iHeart Radio app 41:37Apple podcasts or wherever you listen to 41:41podcasts I'm Malcolm glavo this is a 41:44paid advertisement from IBM the 41:46conversations on this podcast don't 41:49necessarily represent IBM's positions 41:52strategies or opinions